General
I have received my device, but I didn't receive the box I sent it in. What do I do?
Unfortunately, any accessories, boxes, etc that are sent with the parcel get automatically disposed of for health and safety reasons.
Please use the packaging provided or any other packaging suitable for transit to protect your device.
Related FAQs
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How do you Process my device?
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Will I be kept up to date?
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How long does it take for you to receive my device?
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How do I check the status of my order?
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How long is my quote valid for?
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I have filled out some of my details wrong. How can I change them?
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I received my new evaluation but I want my device back. What do I do?
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Why do your quotes say up to? Will there be any deductions when you are evaluating my device?