Payments

Charged twice for an order?

When you place an order, Amazon contacts the issuing bank to confirm the validity of the payment method.

Your bank reserves the funds until the transaction processes or the authorization expires, but this isn't an actual charge.

Please contact the issuing bank for more information on their specific policies regarding Authorisations.

Visit amazon help page help page to know more about pending charges for cancelled orders.If you are still unable to identify the charge, please visit our Help page to learn more about other charges you may find on your balance or statement.