Payments

Payment Declined

You can change or retry the payment method by visiting Your Orders .If the payment decline is related to the verification, please see About the card payment verification process for more information.Your bank won't inform amazon why they've declined a charge, they simply reject the charge when we seek approval.

Under data protection, your bank can't provide Amazon with information about why your payment was declined and you will need to contact your bank directly for further information. The number for your bank can usually be found on the back of your card.Visit our help pages to learn more about troubleshooting payment declines.