General

Managing Contact Information

Your contact information needs to be correct and up to date so you can buy, sell, and receive important communications on eBay.

If you change your phone number, postal address, or email address, or if any of the details we have for you are incorrect, you'll need to update your personal information.

If you need to change any of your details, such as your name, date of birth, address, or email address, you can do it in My eBay - opens in new window or tab. Here’s how:

  1. Go to the Account - opens in new window or tab section of My eBay.
  2. Select Personal information.
  3. Find the section you need to update, and select Edit.
  4. Enter your new details.
  5. Depending on what you’re updating, you’ll be prompted to Save, Submit, or Confirm.