Delivery & Orders

Cancel an item or order

You can cancel an item or order, or update the billing address, delivery address, payment method, gift options, etc. if the order hasn't entered the dispatch process by visiting the order details page by clicking the link below.If your order is already shipped directly from Amazon by the carrier Amazon, you can cancel the delivery and request a return to sender by visiting Your Orders, click “Track My Parcel”, then click “Cancel the Delivery”.

If your order shipped directly from Amazon and can't be modified, you may refuse the package or return it using our Online Returns Center